Frequently Asked Questions
Everything you need to know before you order, download, or partner with us.
Where do you ship?
We currently ship within the United States. International shipping is being added — please contact us for a custom quote.
How long does processing take?
Orders typically ship within 2–3 business days. Delivery times vary by carrier and destination.
Do you offer school and museum bulk pricing?
Yes. Visit our School Orders page to request a quote for classroom bundles, library, or museum orders.
Are your resources available in French and Spanish?
Many of our educational resources and select product materials are available in English, French, and Spanish.
Can I return a physical product?
Yes — unopened items may be returned within 30 days of delivery. See our Returns Policy for details.
How do digital app purchases work?
Our mobile apps are purchased directly through the Apple App Store. Prices and requirements are shown on each app's detail page.